Woman sues American Airline for $5M… read on

When most of us lose our luggage, we get mad, maybe throw a temper tantrum and ask the airline in question for help. Not Danielle Covarrubias. First she paid $25 to check her bag on American Airlines. Then they lost it and refused to refund her $25. In turn, she is suing them for $5 million, according to ABC News.

Covarrubias filed a class action lawsuit in her native Pierce County, Washington against the airline when they lost her luggage on a Seattle-Grand Rapids, Mich. flight. It’s the first lawsuit since American started charging for bags in 2008 (it was also the first major carrier to impose checked baggage fees).

“It just goes to show you how enraged people are by the lack of common-sense regulation in the airline industry,” George Hobica, an aviation expert and creator of airfarewatchdog.com, told ABC News. “It doesn’t make any sense at all that somebody should charge for a service and then screw up and not give you your money back.”

Covarrubias waited for the next flight to arrive but her bag–with more than $800 of her possessions–wasn’t on it, according to court papers. She spent more than $300 on new clothing and toiletries and then waited another 24 hours for news from the airline. “In her last conversation with American Airlines … she was told nothing could be done,” the lawsuit said. The airline refused her demand for a refund of the baggage fee.

An American Airlines spokesman said the carrier was reviewing the lawsuit and offered no immediate comment.

Enhanced by Zemanta

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s